Course Content
Lesson 1 - Building Local Provider Relationships
L1.1 Air Pressure Mattresses and Low Air Loss Systems
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L1.2 Assisted Living Facilities
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L1.3 Building Local Provider Relationships as a DME Provider
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L1.4 Clinic Groups
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L1.5 Home Health Agencies (HHA)
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L1.6 Hospice Providers
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L1.7 Hospitals
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L1.8 Leveraging These Relationships for Business Growth
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L1.9 Skilled Nursing Facilities (SNFs)
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L1.10 Wheelchair Campaign
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Lesson 2 - Best Marketing Practices
Lesson 3 - Third Party Marketing Compliance
Lesson 4 - Know Your Equipment - Instructions for Use
L4.1 Know Your Equipment – In Service Training
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Lesson 5 - AIDET Method - Acknowledge - Introduce - Duration - Explanation
Lesson 6 - Handling Complaints and Grievances
Lesson 7 - Patient Experience Surveys
Lesson 8 - Instructions for Use
Lesson 9 - Establishing a solid patient workflow